The longer a client doesn’t pay an invoice, the less likely they’ll pay at all. At this point, the invoice is very overdue and you shouldn’t be afraid to say so. Stay professional but be firm and demonstrate the urgency of paying the invoice. Your aim is to maintain your relationship with your customer while also gently reminding them of their debt. 1-15 Days Past Dueīe friendly and polite. Payment reminder letter templates can be found below. You need to tailor your language according to the situation. The overdue invoice letter you send the day after an invoice is due definitely won’t be the same as the one you send 60 days past due. Instructions for payment (include links in emails).Include the following details in your overdue invoice letter: Make it easy for the customer to remember what invoice they need to pay and how to make the payment. If you have multiple customers with overdue accounts, send all your reminders at once to save timeĢ.Tuesdays are the best day to email during the week, says to Entrepreneur.Try sending an overdue invoice letter on the weekend when your invoice has less competition for the client’s attention.Follow up again at 30, 60 and 90 days after the due date.Follow up after a week or two if the client’s usually on time with payment or they’re a new client.Follow up the day after an invoice is due, especially if the client regularly pays late.Here are some tips to follow up at the right time: Include All Invoice and Payment Details.Need an invoice template? FreshBooks has free downloadable invoice templates for small businesses. Still, it’s something that needs to be done to improve cash flow and set your business up for success, according to Entrepreneur.įortunately, there are ways to write and send your overdue invoice letter that can make the process painless and encourage your clients to pay you faster. Chasing clients for money is uncomfortable for many small business owners and it can also eat up their precious time.
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